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Last updated: 12 November 2024

NIBE Heat Pumps: Reviews, Prices & More (2024)

Nibe heat pumps
  • NIBE heat pumps have generally positive reviews, with an "Excellent" 4-star rating on Trustpilot. Customers appreciate the efficient performance of NIBE heat pumps, although some mentioned issues with the control panel complexity and customer service.
  • The upfront cost of NIBE air source heat pumps can range from £4,900 to £15,200 and from £8,300 to £16,500 for ground source models, depending on the specific system and supplier.
  • The NIBE F2040 is highly recommended for small to medium-sized homes, including 2-3 bedroom houses.

Considering a heat pump for your home? With over four decades of experience, NIBE has established itself as a trusted name in air source and ground source heat pumps, solar products, and more. This article delves into NIBE heat pump models, their advantages, and potential drawbacks. 

However, deciding on the brand won’t be your final step when choosing a heat pump; you'll need an installer you can trust. Looking for an ideal installer on your own is no walk in the park. It requires hours of research and might leave you stressed and confused.

Fortunately, this is something we can help with. Just complete our form and we’ll provide you with up to 4 free quotes from installers within your area. It only takes 30 seconds and brings you quotes to compare with no obligation to accept any of them. Click the button below to begin.

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NIBE heat pump product range

Let's look at the product range of NIBE heat pumps available in the UK. We'll include their power output, energy efficiency, operating temperatures, sound power levels, and price range.

NIBE heat pump overview
ModelTypeCapacity (kW)EfficiencyMin. operating temp (°C)Max. heating temp (°C)>Sound power Level (dB)Price range (excluding installation)
NIBE S2125ASHP8, 12, 16A+++/A++-256549-54£9,000-£15,200
NIBE F730ASHP6A++/A+++n/a5540-55£10,330
NIBE F2120ASHP8, 12, 16, 20A+++-256553£7,500-£11,300
NIBE F2040ASHP6, 8, 12, 16A++-205850-61£3,600-£6,100
NIBE F1245GSHP6, 8, 10, 12A+++/A++-2558-6538-43£8,300-£10,500
NIBE S1255GSHP6, 12, 16A+++-405536-47£10,200-£12,450
NIBE S1155GSHP6, 12, 16, 25A+++-406536-47£11,500-£16,500

NIBE's commitment to innovation and quality ensures that its heat pumps meet and exceed modern homes' demands, providing reliable, sustainable, and cost-effective heating and cooling solutions. 

Many NIBE heat pump models, such as the NIBE ASHP F2040 series, use inverter technology to adjust output based on heating demand, ensuring maximum energy savings and efficiency.

So whether you need an air source or ground source heat pump, NIBE's extensive range offers something for every home and budget.

NIBE air source heat pump prices

nibe heat pump prices

NIBE air source heat pump options are popular with homeowners transitioning to renewable energy solutions. While the initial investment can be significant, these systems offer long-term energy savings and environmental benefits. 

Here's a breakdown of NIBE air source heat pump prices and installation costs.

NIBE air source heat pump prices
Specs/ModelNIBE S2125NIBE F2120NIBE F2040
Capacity (kW)8, 128, 12, 16, 208, 12, 16, 20
EfficiencyA+++/A++A+++A++
Min. operating temp–25°C–25°C–20°C
Sound power level (dB)49-545350–61
Max. heating temp65°C65°C58°C
Price range (excluding installation costs)£9,000 (8kW)£9,700 (12kW)£7,500 (8 kW)£11,300 (20 kW)£3,600 (6kW)  £6,100 (20kW)
Price with installation£12,000 - £14,700£10,500 - £16,300£6,600 - £11,100

NIBE heat pumps can save up to 80% on electricity costs compared to traditional heating systems. 

The Boiler Upgrade Scheme now offers a grant of up to £7,500 for air source heat pumps, significantly reducing the initial investment.

Sure thing, the exact savings and ROI or running costs will depend on factors such as your home's size, insulation, and current energy costs.

As a reminder, the table above shows just an approximate NIBE heat pump price list, and the heat pump total will depend on your specific requirements. For an accurate NIBE air source heat pump price, you should talk to a certified heat pump installer near you.

NIBE heat pump review: the pros & cons

nibe pros and cons

The NIBE heat pump line includes both air source and ground source options for domestic hot water, heating and cooling purposes. Since each homeowner has unique preferences and needs, it’s critical to evaluate the pros & cons of heat pumps. 

  • High efficiency: NIBE heat pumps can save up to 75% of purchased electricity and have a high Coefficient of Performance (CoP) of 4.5–5.0. 
  • Environmental benefits: As a low-carbon alternative, NIBE heat pumps rely solely on electricity and don't burn fossil fuels. This makes them a more sustainable option with potential savings of up to 80% compared to traditional heating systems.
  • Smart features: Many NIBE models have integrated smart technology, such as the NIBE Uplink system, allowing for easy remote control and automation.
  • Long lifespan: With proper maintenance, NIBE heat pumps can last up to 15-20 years, making them a long-term investment.
  • Anti-corrosion protection: NIBE provides corrosion-resistant hot water tanks, pressure vessels, and heat exchanger components that are highly beneficial for the harsh and damp UK climate.
  • Quiet operation: NIBE air source heat pump systems are one of the quietest in the market, producing around 47 decibels of sound, which can be as quiet as washing your hands.

According to NIBE’s estimates, if a million households install heat pumps, the environmental benefits would be equivalent to a million cars taken off the road.

Cons of NIBE heat pumps

  • High upfront cost: The NIBE heat pump cost can be significant, ranging from £3,600 to £16,500, depending on the model and installation complexity.
  • Electricity consumption: While heat pumps are efficient, they do rely on electricity, which can lead to higher heating bills. However, this is usually offset by the overall energy savings.
  • Compatibility issues: Some properties may require modifications, such as upgrading radiators or improving insulation, to maximise the efficiency of a heat pump.
  • Potential waiting period for parts: NIBE is a Swedish-based brand and it doesn’t keep inventory in the UK. There might be a brief wait for the courier if repairs are required, although some local companies hold spare NIBE parts in stock.

NIBE air source heat pumps per house size

nibe heat pumps

NIBE offers a range of air source heat pumps suitable for different house sizes. Below is a table listing the most popular NIBE air source heat pump models categorised by house size.

NIBE air source heat pumps per house size
House sizeNIBE modelEfficiency (Max CoP)Max. power (kW)Sound power (dB)Max. heating temp (°C)Min. operating temp (°C)Price range
Small (up to 150 m²)NIBE F2040-84.883558-20£5,500
Medium (150-250 m²)NIBE F2040-124.8123558-20£6,000
Large (250-350 m²)NIBE F2040-164.8163558-20£6,100
Extra large (350+ m²)NIBE S2125-165.0163965-25£15,200

However, when selecting a NIBE air source heat pump, it's important to consider factors beyond just house size, such as the property's insulation, heating requirements, and climate conditions. 

A professional installer can help determine the most appropriate NIBE air source heat pump model for your home.

Yet finding the right installer can often take days of research, involving calling up companies and assessing their prices. Even then, you may not find the best one. If that sounds like too much of a hassle for you, our service is the way to go.

Complete our 30-second form, and we'll take it from there. We'll connect you with up to 4 heat pump installers near you. Compare their quotes to find the prices that suit your home. Our offer is free and non-binding; click below to begin.

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NIBE heat pump customer reviews

nibe reviews

NIBE heat pumps have received generally positive reviews from customers. On Trustpilot, NIBE holds an average rating of 4.3 out of 5 stars with 244 reviews. 

Many customers appreciate the energy efficiency and performance of NIBE heat pumps. They highlight the significant reduction in energy consumption, quiet operation and the adaptability of the systems to different climates.

Customers have also noted that the heat pumps are well-designed and aesthetically pleasing, which adds to their appeal.

However, a recurring complaint is the difficulty of obtaining repairs and maintenance services once the warranty period expires. Customers have reported being referred to a limited number of approved partners, which can be inconvenient depending on their location.

The cost of service contracts and the wait times for service appointments have also been points of contention. One user mentioned waiting 15 months for a service appointment and being offered a costly service contract.

Also, customer opinions on heat pump system automation are divided. Some users value the convenience and efficiency offered by cloud-based automation features. Others express concerns about potential costs and reliance on external services. 

For instance, a Reddit user successfully automated their NIBE F730 heat pump using third-party hardware and software without a cloud subscription.

Therefore, potential buyers should carefully consider the availability of service partners and the potential costs associated with maintenance and operation.

How do NIBE heat pumps compare to other heat pump brands?

NIBE heat pumps offer a high efficiency with a maximum Coefficient of Performance (CoP) of 5.0 and can operate at temperatures as low as -25°C, making them suitable for cold climates. 

They are known for their quiet operation (36-61 dB) and come with a flexible warranty of 2-7 years. However, they cost at the higher end (with prices reaching £16,500) compared to some competitors.

Let’s see how NIBE compares with its reputable competitors in terms of efficiency, power output, warranty, and prices.

NIBE competitors' overview
Brand/SpecsMitsubishiCTCDaikinVaillantSamsungPanasonicLGNIBE
Efficiency4.94.55.435.24.815.24.815.5
Max. power (kW)14 16 38 16 16 16 16 13
Sound power (dB)34-6240-6030-6240-6040-6040-6039-4536–61
Max. heating temp (°C)6590656365656565
Min. operating temp–25–20–27–20–25–20–25–25
Warranty(standard)3-5 years5 years2 years2 years7 years2 years5-7 years2–7 years
Average price£2,500 – £6,000£3,000 –£8,000£5,500 –£15,500£9,000 –£15,000£3,385– £8,000£3,000– £15,000£3,400– £7,400£3,600– £16,500

In contrast, Daikin heat pumps are known for their all-around performance with a slightly higher efficiency (CoP of 5.43) and the highest maximum power output (38 kW). 

LG is famous for its high domestic hot water temperature (up to 80°C). Samsung heat pumps are recognised for their competitive pricing (£3,385 - £8,000) and quiet operation, alongside Mitsubishi heat pumps.

Not sure which model suits your property size and requirements? You can extend your search, but that might take you hours, if not days! Moreover, even with a specific model in mind, finding a reputable installer can become a real bore. 

GreenMatch has got your back! You can avoid hours of stressful searching by filling out a 30-second form. You will receive up to 4 quotes from certified heat pump installers in your area. Our service is free and non-binding: just compare the provided quotes without any obligations to accept any offers. Click the button below to begin.

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Should you get a NIBE heat pump?

NIBE heat pumps have established themselves as top-tier heating solutions, combining efficiency, reliability, and environmental friendliness. With over 40 years of experience in the industry, NIBE has consistently delivered high-quality products that cater to various heating needs. 

If NIBE's ground source heat pump cost doesn't scare you off, it may be a more efficient and long-lasting option. However, if you are looking for a more affordable and easier-to-install option, air source heating may be a better fit.

The NIBE S2125 air-to-water heat pump, in particular, stands out as the company's flagship model. It has won the Best Heating System or Product award at the 2022 "Build It" Awards. This recognition underscores NIBE's commitment to innovation and excellence in the heat pump market.

Choosing a NIBE heat pump can lead to significant energy savings and a reduced carbon footprint. With their advanced technology and long lifespan, NIBE heat pumps represent a sound investment for homeowners looking to upgrade their heating systems. 

Yet, no matter how in-depth our guide is, the best way to choose a NIBE heat pump for your home is by consulting a professional installer. However, it’s not just homeowners that are busy, but so are installers! Finding a trusted heating expert and booking an appointment on your own can take days if not weeks.  

GreenMatch offers a stress-free solution to help you find a perfect fit. Fill out our 30-second form to receive 4 free quotes from local heat pump installers. Compare the prices without having to accept any offers. Click the button below to begin.

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